Undead Hosting LLC – Privacy Policy

Effective Date: 10/2024

At Undead Hosting LLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring a secure environment for all client data. This Privacy Policy explains how we collect, use, and disclose information from users ("you" or "the user") of our services. By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect various types of information, including but not limited to:

Personal Information

Contact Details: Name, email address, phone number, and postal address.
Billing Information: Payment details, including credit card or bank account information.
Account Details: Username, password, and other account information necessary to provide our services.

Non-Personal Information

Technical Information: IP addresses, browser type, operating system, referring URLs, and other usage data.
Cookies: We may use cookies and similar tracking technologies to improve your experience and provide personalized services.
Server Logs: We may collect data about your use of our servers, including connection times, bandwidth usage, and other server-related metrics.

Other Data

We may also collect other types of information that you voluntarily provide, including support tickets, communications with our team, and feedback on our services.

We use the information we collect for the following purposes:

Service Delivery: To provide and maintain our services, including setting up accounts, processing transactions, and offering customer support.
Billing and Payments: To process payments and manage billing information.
Improving Our Services: To monitor and analyze usage patterns, troubleshoot technical issues, and improve our service offerings.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Communication: To send important service-related notifications, updates, or promotional materials (where allowed by law).

We do not share or disclose your personal information with third parties, except in the following cases:

Service Providers: We may share data with trusted third-party providers who assist in delivering services (e.g., payment processors, customer support platforms).
Legal Requirements: We may disclose information if required by law, court order, or legal process, or to protect the rights, property, or safety of Undead Hosting LLC, our customers, or others.

We will retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required for these purposes, we will securely delete or anonymize it.

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or destruction. We are committed to taking responsibility if an incident occurs that we could have reasonably prevented. If it is something beyond our control, we will do everything in our power to ensure that the responsible parties are held accountable. We are committed to doing everything in our power to protect all client data. However, Undead Hosting LLC cannot guarantee the absolute security of your data. By using our services, you acknowledge that any transmission of data over the internet carries inherent risks.

In the event of a data breach, we will notify all clients promptly and take all possible steps to maintain a safe environment for your data. We will conduct an open investigation and keep everyone updated in real-time to ensure transparency and trust.

Access and Update: You may access or update your personal information by logging into your account or contacting our support team.
Opt-Out: You may choose to opt-out of receiving promotional communications by following the instructions in those communications. However, we may still send you service-related messages.
Cookies: You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect the functionality of our services.

If you are accessing our services from outside the United States, please be aware that your data may be transferred to and stored on servers located in the United States or other countries. By using our services, you consent to such data transfers.

Undead Hosting LLC reserves the right to modify this Privacy Policy at any time, without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically. Your continued use of our services after changes have been made constitutes your acceptance of the revised policy.

Our commitment to protecting user data and handling data breaches is designed to be fair for both parties. We are dedicated to maintaining transparency, accountability, and reasonability in all our practices, ensuring that your rights are respected and safeguarded.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: